The “Customer Service” component plays for Cormatex a role which is just as important as the quality of the machines and technological solutions it offers, as being it the determining factor for the choice of the supplier and the customer final satisfaction.
Job order does not simply mean having to manufacture a product, but supply the Customer with Cormatex’ «know how». It means placing Cormatex qualifications and experience in every stage of the process at Customer disposal, by starting from the analysis of preliminary requirements and objectives up to the research of optimal solutions, from machinery design and manufacturing to their installation, commissioning and maintenance, from advanced staff training to consultancy and technological development of the finished product, without neglecting the support for economical and financial planning.
Excellence, in terms of Quality and Customer Service, is the strongest factor of the Made in Italy tradition which characterizes Cormatex’ work and allows the company succeding to share the worldwide textile machinery market for almost 70 years.
Cormatex’ activity is carried out thanks to the close cooperation among different departments which daily make available their specialisations, ranging from Marketing & Sales to Financial Management, from Research & Development to Production, from Electronics & Software to Post- Sale Management: each operator works in perfect synergy with the others.
The technical and operating structure comprises two Technical Operations dedicated to the development of specific technology for the two manufacturing sectors the company covers:
In particular the following complete lines are manufactured.
WS01 Wool Deburring Line
WS02 Dehairing Line
WS03 Opening and blending Line
WS04 Woolen Spinning Line
NW01 Needle-Punching Line
NW02 Thermobonding Line
NW03 Airlay Line
Depending on the specifications requested by the Customer, parts of line or individual machines are also supplied.